Recovery Programs

Recovery Support Services

Caron’s recovery support specialists provide support to guide you through transitions or challenges during your life in recovery.

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At a Glance

  • Recovery support specialists

    identify and connect you to the most appropriate community recovery and wellness resources.

  • 72-hour critical reintegration services

    promote a successful transition into your home environment.

  • Intensive stabilization visits

    support you as you re-engage with recovery programs.

  • Case management

    supports you in building and maintaining a strong recovery foundation.

  • Bi-weekly facilitated family meetings

    improve family communication and relationships.

  • Drug and alcohol testing

    reinforce accountability, including SoberLink.

  • A recovery support specialist

    will connect you to appropriate support services if use reoccurs.

Highlights of Recovery Support Services

For nearly 70 years of treating substance use and mental health disorders, Caron has seen how tough the transitions during recovery can be. The individualized, clinically driven support provided by a Caron recovery support specialist can address the challenges of those transitions for you and your family members.

Your recovery support specialist is a trained clinician with extensive experience in recovery support programs who can recommend the most appropriate services for you or recommend a higher level of care if it’s needed. This program is not a substitute for continued treatment or your participation in a 12-Step program or other recovery program.

Your family benefits from the specialist’s support as well via bi-weekly family meetings that can be held at home, at one of Caron’s recovery centers (if accessible), or by phone. The meetings offer a supportive space to address challenges and successes within the family system during early recovery.

Services provided include:

  • 72-hour critical reintegration services.
  • Intensive case management.
  • Family coaching.
  • Soberlink monitoring for drug and alcohol screening.

You can find detailed lists of services below.

How do I enroll?

If your clinical team feels the Recovery Support Services Program is appropriate for you, they will make a recommendation as soon as your aftercare planning begins. The Recovery Support Services specialist will work closely with the Caron treatment team to tailor this program to your needs so that upon discharge, your transition will be as smooth and comfortable as possible.

How long is the program?

Length varies by individual. Your recovery support specialist will design a plan and time frame for you.

72-hour Critical Reintegration Services

A Recovery Support Services specialist will accompany you to your home, your workplace, and other locations, such as recovery meetings, stores, and healthcare appointments, during the immediate period after inpatient treatment. Specialists are available in person from 8 a.m. to 11 p.m. and on call 24/7 for assistance as needed. They provide these client services:

  • Review and discuss the My Recovery Action Plan from inpatient treatment.
  • Set up and activate SoberLink device and schedule two-hour testing windows.
  • Identify the locations in the home that may have intoxicating substances and/or paraphernalia.
  • Dispose of substances/ paraphernalia with the client's written permission and other residents of the home.
  • Educate the family on substance use disorder and identify their needs as the client returns home.
  • Support the client with managing anxiety-producing tasks (such as paying bills, organizing their home, and making calls to family).
  • Address any challenges and/or barriers in the client’s home life, work life, and relationships.
  • Assess current supports, the home environment, family relationships, and the client's recovery plan.
  • Introduce and/or accompany the client to 12-step recovery meetings (such as AA, NA, SMART, Dharma).
  • Connect with the Caron alumni coordinator either in person or over the phone.
  • Connect to a local pharmacy and ensure that medications are filled by the client.
  • Support the client's daily routine (wake up and wind down).
  • Schedule and attend all clinical and wellness appointments with the client. Appointments that fall outside of the 72-hour period can be supported with Intensive Case Management weekly meetings.
  • Visit the Caron regional office and introduce the client to staff and explain available Caron regional resources, if needed.
  • Be present for the client to take breathalyzer testing using SoberLink.
  • Perform daily drug testing using urine dipstick test.
  • Work with the client to establish a routine of three meals daily.
  • Teach the client to recognize signs of HALT (hungry, angry, lonely, tired) and PAWS (post-acute withdrawal) and manage them to maintain a healthy recovery.
  • Support family members to work on building trust, healthy communication, and expectations of the client returning home.
  • .Provide reports to key stakeholders (clinical team, referent, family).
  • Meet with the client and family in the home or Caron regional office, as appropriate.

Intensive Case Management

This longer-term support is available for three-month commitments and can be extended as needed. Recovery Support Services specialists provide these services:

  • Monitor aftercare progress and reintegration and communicate weekly with key stakeholders (clinical team, referent, family).
  • Hold weekly one-hour in-person meetings (at home, Caron Philadelphia office, coffee shop, etc.).
  • Coordinate educational development and programming about substance use disorder for children.
  • Coordinate local clinical care which may include AID group, therapy, psychiatry, etc.
  • Coordinate wellness services, which may include acupuncture, physical training, nutritionist, etc.
  • Hold bi-weekly family meetings to provide coaching to further help support the client's re-integration, held at the client’s home or Caron regional office.
  • Coordinate with other treatment providers on bi-weekly progress meetings.
  • Assist with building a weekly schedule that addresses key life areas and supports recovery maintenance.
  • Help the client with short- and long-term goal setting with follow through.
  • Connect the client to Caron resources, such as alumni groups via WebEx.
  • In the case of relapse, assist with connecting the client to their current provider and Caron treatment team for assessment.

Please note that fees for external clinical services such as local clinical care and wellness services are not included in the fees for Recovery Support Services and must be paid for separately by the client.

Family Coaching

Recovery Support Services specialists meet with families in person or via video conference. These can be single sessions or a package. Family coaching packages can include our medical director, who is board-certified in addiction medicine.

  • Identify family goals and create an action plan to meet those goals.
  • Establish expectations for boundaries, trust, and other needs.
  • Provide education on substance use disorder.
  • Help family members understand and implement healthy boundaries.
  • Identify and find the supports they need to maintain healthy recovery, including meetings, therapeutic support, physical health, and others.

Soberlink Monitoring Only

If you need accountability support, Recovery Support Services provides those services and supports, including:

  • Bi-weekly calls.
  • Monitor aftercare progress and communicate with key stakeholders (clinical team, referent, family).
  • Coordinate random drug and alcohol screening if needed.
  • Support a weekly schedule that addresses key life areas and recovery maintenance.
  • Review short- and long-term goal setting with action steps for achievement.
  • If continuous recurrences of alcohol use occur, assist with connecting the client to their current clinical provider and the Caron clinical team for assessment.
  • Screen “live time” results. If the client misses one or more testing times, the client will be contacted and requested to provide a urine sample at the Caron Philadelphia office on the next day the office is open.
  • Identify an accountability person. The client will need to speak with their accountability person if they miss three or more SoberLink tests or if they are positive for alcohol use. The accountability person will need to be contacted by the client, once the recovery specialist and client triage the incident of alcohol use.
  • Positive test: SoberLink device will lock, and a request will be sent by device for a re-test in 15 minutes. If the next monitoring test is negative, there is no need for the recovery specialist to call the client. If tests continue to be positive for alcohol, the recovery specialist will call the client to triage positive tests and assess the client’s safety.


The 12 Steps to Recovery is a program created by the founders of AA (Alcoholics Anonymous) that helps individuals overcome substance use, alcohol use, and behavioral disorders through mutual aid, sharing, regular meetings, accountability, and mentorship.

  1. We admitted we were powerless over alcohol (or other substance/behavior) — that our lives had become unmanageable.

  2. Came to believe that a Power greater than ourselves could restore us to sanity.

  3. Made a decision to turn our will and our lives over to the care of God as we understood Him.

  4. Made a searching and fearless moral inventory of ourselves.

  5. Admitted to God, to ourselves, and to another human being the exact nature of our wrongs.

  6. We're entirely ready to have God remove all these defects of character.

  7. Humbly asked Him to remove our shortcomings.

  8. Made a list of all persons we had harmed, and became willing to make amends to them all.

  9. Made direct amends to such people wherever possible, except when to do so would injure them or others.

  10. Continued to take personal inventory and when we were wrong promptly admitted it.

  11. Sought through prayer and meditation to improve our conscious contact with God as we understood Him, praying only for knowledge of His will for us and the power to carry that out.

  12. Having had a spiritual awakening as the result of these steps, we tried to carry this message to alcoholics (or others with substance use/behavior disorders), and to practice these principles in all our affairs.

Questions about how you can stay connected?

We have options.

Explore Caron’s recovery community.

Explore Caron’s recovery community.

Learn More
Contact our alumni relations team.

Contact our alumni relations team.

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Find local support when you need it at one of our recovery centers

Find local support when you need it at one of our recovery centers

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